Privacy Policy

Last updated: July 29, 2026

ROCKNEE LLC dba SmallBizOS ("we," "us," "our") operates www.smallbizos.com and app.smallbizos.com (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Information you provide: Name, email address, and password when you create an account.

Payment information: Payment is processed by Stripe. We do not store your credit card number or payment details on our servers. Stripe's privacy policy governs their handling of your payment data.

Usage data: We collect information about how you interact with the Service, including course progress, pages visited, and feature usage.

2. How We Use Your Information

We use your information to: provide and maintain your account and access to the Service; process your purchase; send transactional emails (purchase confirmation, password reset); communicate product updates or changes to these policies; improve the Service; measure the effectiveness of our advertising.

We do not sell your personal information.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, we process your data on the following legal bases: performance of a contract (providing the Service you purchased); legitimate interest (improving the Service, preventing fraud); consent (marketing communications and non-essential cookies, which you may withdraw at any time).

4. Third-Party Services

We use the following third-party services that may receive or process your data:

These services have their own privacy policies governing their use of your data.

5. Cookies and Tracking

We use cookies and tracking pixels to operate the Service and measure the effectiveness of our advertising. This includes Google Analytics, Google Ads, Meta, and LinkedIn tracking technologies. You may disable cookies through your browser settings, though this may affect the functionality of the Service.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data will be removed in accordance with our deletion process.

7. Your Rights

All users have the right to: access the personal data we hold about you; request correction of inaccurate data; delete your account and associated personal data (available via the Settings page in the application or by emailing [email protected]); withdraw consent for marketing communications at any time.

If you are located in the European Economic Area or United Kingdom, you have additional rights under the GDPR, including: the right to data portability (receiving your data in a structured, machine-readable format); the right to restrict processing of your data; the right to object to processing based on legitimate interest; the right to lodge a complaint with your local data protection supervisory authority.

8. International Data Transfers

If you are located outside the United States, your data will be transferred to and processed in the United States where our servers and service providers are located.

9. Children's Privacy

The Service is not intended for anyone under the age of 18. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at [email protected].